Circulation / Customer Service

Circulation, Class 1: Anatomy of a Patron Record (CS001)


Description
Course Description: This course explains how to navigate between the circulation functions in Sierra and describes the fields in a patron record.

Membership Level: Basic Online and Fully Participating

Video: Approximately 17 minutes.

Course Objectives: Learn how to easily switch between circulation functions and understand the data in a patron record.

Course Tips:

Before starting the course, verify you can log in to the PrairieCat support site to access policies and procedures documentation. Library staff will use their L2 username and password to log in to the PrairieCat support site.

It is recommended to download/review associated files/documents prior to watching video.

This course is self-paced but please use the "Send message" function under "Messages" to contact the course instructor(s) if you have questions or need assistance.

For more help navigating TalentLMS, see the quick guides in the How to Use TalentLMS course.
Content
  • Anatomy of a Patron Record Video
  • How to Access PrairieCat Policies and Procedures Documentation
  • PrairieCat Circulation Policies
  • PrairieCat Policy and Procedures Worksheet
Completion rules
  • All units must be completed