| Course | |||||
|---|---|---|---|---|---|
 | Circulation / Customer Service Course Description: This course explains how to navigate between the circulation functions in Sierra and describes the fields in a patron record.
Membership Level: Basic Online and Fully Participating
Video: Approximately 17... | ||||
 | Circulation / Customer Service Course Description: This course explains how to search for patron records.
Membership Level: Basic Online and Fully Participating
Video: Approximately 10 minutes.
Course Objectives: Learn how to search using name, street address, email... | ||||
 | Circulation / Customer Service Course Desciption: This course demonstrates how to create and edit patron records.
Membership Level: Basic Online and Fully Participating
Video: Approximately 32 minutes.
Course Objectives: This course covers the following Core... | ||||
 | Circulation / Customer Service Course Description: This course demonstrates how to copy patron records.
Membership Level: Basic Online and Fully Participating
Video: Approximately 6 minutes.
Course Objectives: Learn how to copy a patron record.
Course... | ||||
 | Circulation / Customer Service Course Description: This course demonstrates how to check out and renew materials and includes examples of common error messages.
Membership Level: Basic Online and Fully Participating
Video: Approximately 12 minutes.
Course Objectives:... | ||||
 | Circulation / Customer Service Course Description: This class explains how to calculate fines owed, pay and waive fines, create manual charges, and how to reinstate fines.
Membership Level: Basic Online and Fully Participating
Video: Approximately 12 minutes.
Course... | ||||
 | Circulation / Customer Service Course Description: This course explains how to check in materials and fulfill holds properly.
Membership Level: Union List, Basic Online, and Fully Participating
Video: Approximately 15 minutes.
Course Objectives: The Core Circulation... |
